Processing time

The time I need to prepare an order for shipping varies. For details, see individual items

Estimated shipping times

Canada: 10-15 business days

North America: 3-7 business days

Europe: 2-4 weeks

Australia, New Zealand and Oceania: 3-5 weeks

Asia Pacific: 3-5 weeks

I'll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Returns & exchanges

I gladly accept returns, exchanges, and cancellations

Contact me within: 14 days of delivery

Ship items back within: 30 days of delivery

Request a cancellation within: 7 days of purchase


The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Digital downloads
  • Items on sale


Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Questions about your order?

Please contact me if you have any problems with your order.

How do I order wholesale?

If you are interested in wholesale pricing and information, please send us a message.

Production lead time

We hand make our products to order so please allow 1 - 2 weeks for your item to ship. If items are custom, please allow 2 - 3 weeks for orders to ship. We will send a confirmation email after your order has been shipped.

Rush My Order

Please purchase "Rush my order" in addition to your desired item for rushed production. For domestic orders, we will make your item the following business day and upgrade you to priority shipping. For international orders, we will make and ship the following business day using the shipping method you choose at checkout.

Custom and personalized orders

Send us your ideas! We are happy to work with you on custom or personalized projects. Send us a message with your requests and we'll collaborate with you and provide estimates.

Sizing details

Please refer to individual item listings for sizing information. If you have any questions, don't hesitate to send us a message.

Care instructions

Leather can dry out, especially when exposed to water. We recommend a monthly application of a leather conditioner to keep your leather protected and moisturized. Avoid exposure to water.